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Flashrecall Privacy Policy

Effective Date: May 30, 2025

Introduction

Welcome to Flashrecall, an app developed by TMBC Pte Ltd ("we," "us," or "our").

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the Flashrecall app.

1. Information We Collect

  • Personal Information: When you create an account, we collect your name, email address, and payment information.
  • Usage and Device Data: We collect basic data about how you use the app and device information such as your device type and IP address.
  • Content Data: We do not store any files or content you upload (audio, images, PDFs, videos).

2. How We Use Your Information

  • To provide and improve the Flashrecall app services.
  • To manage your account and process payments.
  • To analyze app usage through third-party analytics services (Supabase and Branch MMP).
  • To comply with legal obligations.

3. AI Data Processing

  • Your input (topics, content for flashcards) is processed using OpenAI services.
  • OpenAI may store or use data according to their policies; please refer to OpenAI's Privacy Policy for details.

4. Sharing of Information

  • We do not share your personal data with third parties, except to trusted service providers who help us run the app, and only as necessary.
  • We do not sell your data.

5. Security

We implement basic security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data that we hold.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request your data in a structured, machine-readable format.
  • Right to Object: You can object to processing of your personal data.
  • Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at syed@tmbc.app. We will respond to your request within 30 days.

7. Children and Age Restrictions

  • Flashrecall is intended for users aged 18 and above.
  • Users aged 16 or 17 may use the app with parental consent, but we do not knowingly collect data from children under 16.

8. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and other applicable data privacy laws:

  • Legal Basis: We process your data based on legitimate interest (providing our services) and consent (where applicable).
  • Data Minimization: We only collect data necessary for providing our services.
  • Storage Limitation: We retain your data only as long as necessary for the purposes outlined in this policy.
  • Data Protection Officer: For GDPR-related inquiries, contact us at syed@tmbc.app.

We also comply with the California Consumer Privacy Act (CCPA) for California residents.

9. International Use

Flashrecall is available worldwide, and your data may be processed in countries outside your residence.

10. Contact Us

If you have questions or requests regarding your personal data or this Privacy Policy, please contact us at:

Email: syed@tmbc.app